I'm a senior content designer and strategist who cuts the fluff, keeps the heart, and designs clear, inclusive content systems for complex products at scale.
BackgroundWith a background spanning sales, enablement, and UX writing, I bring a unique blend of user empathy, business context, and systems thinking to everything I design. At Zoom and Verizon, I led large-scale onboarding and platform content initiatives, shaped product language used by millions, and built governance-ready frameworks that helped product, design, and engineering teams move faster with confidence.
What I'm energized byI'm most energized at the intersection of strategy, language, and user experience—especially when the problem is complex, ambiguous, or spread across multiple teams. Whether I'm designing product copy, onboarding flows, or internal documentation, my goal is always the same:
How I workReduce friction, clarify intent, and make complex systems easier to use, maintain, and scale.
I approach every project with a systems-driven mindset, balancing consistency with flexibility so content can scale as products and teams grow. I'm comfortable working upstream with product and design partners, making tradeoffs, and documenting decisions so teams can move forward with clarity.
What teams come to me forTeams come to me when they need to untangle complex systems, align on language, and create content frameworks that actually get adopted.
Based in Grand Junction, Colorado — you'll usually find me golfing, recharging with my family, or refining better ways to work. I care deeply about thoughtful communication, and I thrive when building content that works hard for the users and teams.